Website Privacy Policy

Osbourne Valentine LLP

Effective Date: January 1, 2024

1. Definitions

Personal Information: Information about an identifiable individual, as defined under PIPEDA. This does not include business contact information used for professional correspondence (e.g., name, title, business phone number, or address).

2. Consent

By using our website or voluntarily submitting personal information to us, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

3. What Information We Collect

We may collect the following types of personal information from users of our website:
– Contact and Inquiry Information: Name, phone number, email address, mailing address, and any information voluntarily provided through contact or intake forms.
– Communication Preferences: Information regarding your consent to receive legal updates or newsletters.
– Website Usage Information: IP address, browser type, operating system, pages viewed, referring URLs, and similar technical data collected via cookies and analytics tools.
– Other Information: Any additional information you provide in connection with a request, comment, or communication.

4. How We Use Your Information

We use your personal information for the following purposes:
– To respond to inquiries and communicate with you;
– To provide legal updates, newsletters, or other communications (if you opt in);
– To manage and improve our website’s functionality and user experience;
– To monitor and analyze website traffic and performance;
– To comply with applicable laws, regulations, and professional obligations;
– To protect the legal rights, property, or safety of OV LLP, our clients, or others.

5. Disclosure of Personal Information

We do not sell or rent personal information. We may disclose personal information in limited circumstances:
– To third-party service providers under strict confidentiality agreements and only for the purposes outlined above;
– When required or permitted by law;
– Where necessary to establish, exercise, or defend legal claims;
– With your consent or at your direction.

6. Use of Cookies and Analytics

We use cookies and other tracking technologies to:
– Recognize repeat visitors to our website;
– Analyze traffic patterns and usage to improve site performance;
– Manage user sessions.

You may refuse or delete cookies through your browser settings. We may use Google Analytics or similar tools that collect anonymized traffic data.

7. Email Communication and CASL Compliance

We comply with Canada’s Anti-Spam Legislation (CASL). You will only receive electronic communications from us if you have provided consent or if the communication is otherwise permitted by law.

You may unsubscribe at any time by following the instructions in our emails or contacting us directly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is completely secure.

9. Data Storage and Cross-Border Transfer

Your personal information may be stored on servers located in Canada or in jurisdictions outside of Canada. We ensure appropriate protections are in place when transferring data.

10. Retention of Personal Information

We retain personal information only as long as necessary and in accordance with legal and professional obligations. Information is securely destroyed or anonymized when no longer needed.

11. Your Rights

You have the right to:
– Access your personal information;
– Request corrections or updates;
– Withdraw your consent (subject to legal limits);
– Lodge a complaint with the Privacy Commissioner of Canada.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to this Policy

We may revise this Privacy Policy from time to time. The updated version will be posted with a new effective date.

14. Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Privacy Officer
Osbourne Valentine LLP
6060-3080 Yonge Street, Toronto, ON M4N 3N1
Email: [email protected]
Phone: 647-499-5565
Website: www.ovfamilylaw.com